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E-Books

This guide describes the many e-book resources available through the NCU Library and how to use them.

E-Book Support Resources

Credo Reference

Help Center:

Visit the Credo Help Center, where you'll find account set-up details, customization how-tos, FAQs and more!  

Guides:

Credo’s team has worked hard to create guides with subject-specific content. Whether you’re a librarian or an end-user, you’ll be amazed at the breadth and organization of citable, accurate information! Visit each tab within a guide to find Credo Topic Pages featuring additional content around that particular subject area.

Support Contact:

Note: Please contact the NCU Library prior to contacting the database vendor. The Library staff may be able to assist you immediately.

Reach Credo Reference by submitting a Support Request, emailing support@credoreference.com, or calling one of the following numbers:

Direct 617-292-6157
Toll-free 1-855-292-6100 x 503
UK +44 1865 339 450

Ebook Central

Support Center:

The ProQuest Support Center provides access to documentation, best practices, and training for all ProQuest products.

Guide:

The ProQuest Ebook Central LibGuide provides comprehensive instructions on searching, reading, downloading, reading online, and more.

Support Contact:

Note: Please contact the NCU Library prior to contacting the database vendor. The Library staff may be able to assist you immediately.

You may submit a case for product support and training related questions.Or use the contact information below:

1-800-889-3358

ebooksupport@proquest.com

EBSCOhost

Support Center:

The EBSCO Help site is a comprehensive and searchable support site providing User Guides, Tutorials and FAQs.

Guides:

The EBSCO LibGuides provide support news, guides and resources, and tutorials on all EBSCO products.

Support Contact:

Note: Please contact the NCU Library prior to contacting the database vendor. The Library staff may be able to assist you immediately.

You may email EBSCO Customer Support by clicking here.

IGI Global

Guides:

The IGI Global User Guide provides information about searching, creating a personal profile, and more.

IGI Global's team has worked hard to create guides with subject-specific content. Whether you’re a librarian or an end-user, you’ll be amazed at the breadth and organization of citable, accurate information! Visit each tab within a guide to find to find books,  journals, and video lectures focused in that particular subject area.

Support Contact:

Note: Please contact the NCU Library prior to contacting the database vendor. The Library staff may be able to assist you immediately.

Phone: 717-533-8845 x100
Toll Free: 1-866-342-6657
Fax: 717-533-8661 or 717-533-7115

E-mail: cust@igi-global.com

PsychiatryOnline

Help Center:

The PsychiatryOnline Help site provides information on logging in, browser support, and viewing on mobile devices.

Support Contact:

Note: Please contact the NCU Library prior to contacting the database vendor. The Library staff may be able to assist you immediately.

Email: PsychiatryOnline@psych.org

Telephone: 1-800-368-5777 (in the U.S.) or 1-703-907-7322 (outside the U.S.)
9:00 AM to 5:30 PM Eastern Time, Monday through Friday

SAGE

Help Sites:

The SAGE Knowledge Help site includes the SAGE Knowledge User Guide.

The SAGE Research Methods Help site provides detailed information on searching, the Methods Map, creating personal accounts, and more.

Guides:

The SAGE LibGuides includes guides for SAGE Knowledge and SAGE Research Methods.

Support Contact:

Note: Please contact the NCU Library prior to contacting the database vendor. The Library staff may be able to assist you immediately.

Should you need any support using the site please contact Online Support via email: onlinesupport@sagepub.co.uk