MSA-5035 v3

Blocher, E. J., Juras, P. E., & Smith, S. D. (2020). Cost management: A strategic emphasis (9th ed.). McGraw Hill.
Read Chapters 18 and 19.
Your textbook is available along with your assignment link in each week.

Micheli, P., & Manzoni, J. F. (2010). Strategic performance measurement: Benefits, limitations and paradoxes. Long Range Planning, 43(4), 465-476.

American Society for Quality. (2021). What is total quality management (TQM)? ASQ.
Visit ASQ for an overview of TQM.

Harangozó, T. (2020). Integrating human capital into corporate strategic performance management Practical challenges and implications from the leader's perspective. Vezetéstudomány / Budapest Management Review, 51(5), 51-64.

Rojas-Lema, X., Alfaro-Saiz, J.-J., Rodríguez-Rodríguez, R., & Verdecho, M.-J. (2020). Performance measurement in SMEs: Systematic literature review and research directions. Total Quality Management & Business Excellence, 1–26.