MSOL-5104: Leadership: Change, Crises, and Communication

Appelbaum, S. H., Profka, E., Depta, A. M., & Petrynski, B. (2018). Impact of business model change on organizational success. Industrial & Commercial Training, 50(2), 41-54.
The purpose of this paper is to investigate the impact of organizational change, more specifically business model change, on corporate employees’ motivation and, consequently, performance.

Men, L. R., & Yue, C. A. (2019). Creating a positive emotional culture: Effect of internal communication and impact on employee supportive behaviors. Public Relations Review, 45(3), 101764.
This particular study involved over 500 US employees to assess what effect, if any, internal communication as well as leadership communication style has on promoting a positive culture throughout the organization.

Men, L. R., Yue, C. A., & Liu, Y. (2020). “Vision, passion, and care:” The impact of charismatic executive leadership communication on employee trust and support for organizational change. Public Relations Review, 46(3), 1-17.
An interesting study that examines in what ways a charismatic communication style on the part of leadership in the organization can influence employee attitude toward a planned change. This study examines how leaders energize and enable employee behavior during the change process and how this results in employee's willingness to change.

Muthusamy, S. K. (2019). Power of positive words: Communication, cognition, and organizational transformation. Journal of Organizational Change Management, 32(1), 103-122.
From the communication and sense-making perspectives, this study discusses the role of positive communication involving stories, metaphors, or axioms in fostering socio-cognitive routines necessary for organizational change. The study further examines the empirical link between positive communication and organizational transformation with the survey data from professionals who have experienced the organizational change episode.

Yue, C. A., Men, L. R., & Ferguson, M. A. (2019). Bridging transformational leadership, transparent communication, and employee openness to change: The mediating role of trust. Public Relations Review, 45(3), 1-13.
In this study, you will see the effect that transformational leadership coupled with transparency in communication affects employee trust during a planned organizational change.