Implementation the Trilogy Juran in SMEs Business Case Study in IndonesiaTejaningrum, A. (2019). Implementation the Trilogy Juran in SMEs business case study in Indonesia. IOP Conference Series: Materials Science & Engineering, 506(1), 1.
Interesting read that presents and discuss the importance of quality management and steps to follow for successful implementation of a total quality management program based on its three main phases: Quality planning, quality control, and quality assurance.