Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

CJ-7101: Management Issues in Justice Agencies

Week 4 Resources

Administration and Management in Criminal Justice: A Service Quality Approach

Allen, J.M., & Sawhney, R. (2019). Administration and management in criminal justice: A service quality approach (3rd ed.). Sage Publications.

Read Chapter 6.

This chapter explains the four content /need theories of motivation and four process theories of motivation. It also explains how individuals can be enhanced through motivation.

Access your Redshelf book in the Getting Started module of the course or click on Bookshelf in the top navigation bar of the course.