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CJ-7101: Management Issues in Justice Agencies

Week 1 Resources

Administration and Management in Criminal Justice: A Service Quality Approach

Allen, J.M., & Sawhney, R. (2019). Administration and management in criminal justice: A service quality approach (3rd ed.). Sage Publications.

 Read Chapters 1 and 3.

Chapter 1 discusses the ideas of management, leadership, and organization in criminal justice. Chapter 3 discusses the idea of the service quality approach in criminal justice.

Access your Redshelf book in the Getting Started module of the course or click on Bookshelf in the top navigation bar of the course.