OL-7100 v3

U.S. Department of Health & Human Services. (2005). Assertive communication [PDF file]. Author.
This resource contains many examples of communicating with I-Statements, while maintaining positive relationships. Assertive communication can be done effectively!

GCF Global Learning. (2021). Constructing I-statements [PDF file]. Goodwill Community Foundation, Inc.
This resource provides a framework for crafting I-Statements.

Rogers, S. L., Howieson, J., & Neame, C. (2018). I understand you feel that way, but I feel this way: The benefits of I-language and communicating perspective during conflict. PeerJ, 6, e4831.
Using hypothetical scenarios, the authors provide potential opening statements to a conflict discussion that varies on I/you language and communicated perspective.

Joullié, J.-E., Gould, A. M., Spillane, R., & Luc, S. (2020, December). The language of power and authority in leadership. The Leadership Quarterly, 1-12.
This reading provides insight into how leaders obtain their power through language use.

Headlee, C. (2015, May). 10 Ways to have a better conversation [Video file]. TED Conferences.
In this 11-minute video, Headlee shares 10 useful rules for having better conversations.