Five Dimensions of Quality: A Common Sense Guide to Accreditation and AccountabilitySuskie, L. A., & Ikenberry, S. O. (2015). Five dimensions of quality: A common sense guide to accreditation and accountability. Jossey-Bass.
Read Chapter 1, pages 3-10, and Chapter 9, pages 99-105. Suskie and Ikenberry provide a brief overview of the higher education landscape to provide context to the factors affecting higher education institutions, thus influencing their planning processes. The trends identified by Suskie and Ikenberry, including rising higher education costs, the high cost of tuition for students, concerns over return on investment, and changing demographics, are factors every institution considers in their environmental scanning processes. In Chapter 9, Suskie and Ikenberry discuss institutional purpose and how institutions use this to derive a well-articulated mission statement.