Sherwood, G., & Barnsteiner, J. (2017). Quality and Safety in Nursing: A Competency Approach to Improving Outcomes: Vol. Second edition. Wiley-Blackwell. Read Section 1 (Pages 1-58).
So, H. M. (2020). Multiple levels of impact of nurse consultant-led continuous quality improvement: The experience of a critical care nurse consultant in Hong Kong. CONNECT: The World of Critical Care Nursing, 13(4), 185–195. Read Pages 185-195.