The healthcare quality book: Vision strategies and tools (3rd ed.)Maulik S. Joshi, Elizabeth R. Ransom, David B. Nash, & Scott B. Ransom. (2014). The healthcare quality book: Vision strategies and tools (3rd ed.). Health Administration Press.
Read Chapter 17: Implementing Healthcare Quality Improvement. (Supplemental Reading).
Read Chapter 18: The Quality Improvement Landscape.
