TIM-6210 V3

Cotrim, S. L., Filho, D. A. M., Leal, G. C. L., & Galdamez, E. V. C. (2018). Implementation of cleaner production along with quality management tools. International Journal of Technology Management & Sustainable Development, 17(1), 65–85.
A sample case where quality tools discussed this week is applied.

Dovleac, R., Sad, A., Ionică, A., & Leba, M. (2019). Quality management and Web 2.0 tools embedded in the agile approach for education. Quality - Access to Success, 20, 329-334.
Another case study, this time in education, where quality tools are used for analysis and determination of recommendations for improvement.

American Society for Quality. (n.d.). The 7 Basic Quality Tools for Process Improvement. Retrieved from https://asq.org/quality-resources/seven-basic-quality-tools