The Academic Success Center (ASC) collaborates with faculty to support students through the process of learning and developing their identities as scholars and practitioners. The ASC’s holistic tiers of support are designed to provide each student with a personalized, meaningful learning experience. We align our resources to meet the skill and competency needs identified by faculty as crucial to successfully completing a course of study. To read more about each tier, review ASC policies, and meet the staff, visit the Learn the ASC page.
ASC Chat is available at the following times (Pacific Time):
Sunday 10:00 a.m.-2:00 p.m.
& 4:00 p.m.-5:00 p.m.
Monday 9:00 a.m.-5:00 p.m.
Tuesday 7:00 a.m.-5:00 p.m.
Wednesday 7:00 a.m.-7:00 p.m.
Thursday 7:00 a.m.-7:00 p.m.
Friday 9:00 a.m.-2:00 p.m.
& 4:00 p.m.-5:00 p.m.
Saturday 7:00 a.m.- 1:00 p.m.
If there is not a coach on duty, submit your question via one of the below methods:
Search our FAQs on the Academic Success Center's Ask a Coach page.
IT Support Services
The NCU IT Support team is here to assist students with any technology issues.
Email:servicedesk@ncu.edu
Phone: 888-628-1567
Self-Directed Resources |
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Faculty and students have access to these resources 24/7. |
Writing |
Statistics |
Legal |
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APA Style |
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Editing |
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Proofreading Service |
Academic Writer |
Grammarly |
Ask a Coach |
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The Ask a Coach page is where you can search Frequently Asked Questions (FAQs), submit a question about writing or statistics to get a personalized answer, or chat live with a coach through ASC Chat. |
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Coaching |
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The Academic Success Center (ASC) offers three types of coaching: recorded, group, and individual sessions. Each type has a different focus to help you build skills and develop competence in either written communication or quantitative reasoning. Read about each type of coaching on the Learn the ASC page. |
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* Please view the What to Expect videos located on the Learn the ASC page for additional information.
The Virtual Education Support Center (VESC) hosts podcasts, blogs, webinars, and other unique resources to support online learners and educators. Sign up for our mailing list at www.ncu.edu/vesc.
Visit the Coaching Scheduler to sign up for coaching and to self-schedule recorded and group sessions.
Use the ASC Group Session Calendar to find information on upcoming ASC group sessions
The Academic Success Center observes Pacific Time (PT) for scheduled coaching and live help hours.
Below is the current time on the NCU clock:
Please use the collaboration form to recommend a student who would benefit from academic coaching. Please provide as much information as possible to assist ASC staff in developing a personalized collaboration letter. Students will receive an invitation to collaborate and the faculty member will be CC'd on the communication. Complete this form and email it to asc@ncu.edu.
For more resources, check out the Faculty Resources page.
